Letter from the President
Closing a branch is never easy, and so it is with mixed emotions that after more than 35 years we are saying goodbye to our 200 E Kirkwood location in Bloomington. Our last day serving you at the Kirkwood branch will be Friday, August 25th, and we will be closing early at 3:00 p.m.
We take seriously our responsibility to manage our resources in ways that can best serve our customers’ current and future needs. It has become evident that customer preferences have evolved over time, likely for a variety of reasons. For some, banking habits may have changed due to development in the downtown Bloomington area affecting ease of access to the branch. For many, digital banking channels have become increasingly popular resulting in a need for less frequent visits to the branch. Upcoming changes to the facility by the property’s owner also factored in to our decision that it is time to make this change.
At the same time, we’re excited to be able to continue to serve our downtown customers from our North branch just a mile up the street at 17th and College Avenue, or from any of our four other conveniently located Monroe County branches. In fact, you can expect to see familiar faces as all staff will remain a part of our team!
We hope to minimize any disruptions to you during this transition. Here are some important things to keep in mind:
- Our dedicated customer service team will be available to answer your questions and provide any assistance you may need during this transition. If you have any questions or concerns, please do not hesitate to contact our customer service team by calling us at (812) 876-2228 during, sending us a secure online contact form, or live chatting with us using the live chat option on our website homepage.
- Rest assured, your accounts will continue to function exactly the same and your account numbers will not change. So, you will have access to your account balances and history in the same manner as you have in the past. And you will not have to make any changes to any automatic payments or direct deposits that you have established.
- As part of our commitment to modern and convenient banking, we encourage you to explore our robust online and mobile banking services if you haven’t already. While you can expect the same great service from any of our PSB locations and we love to meet face to face, sometimes you need more flexibility to manage your accounts, make transactions, and access a wide range of banking services from the comfort of your home or office. Stop by a branch, call us, or use this website link for more information if online or mobile banking is right for you.
The Kirkwood branch has been a part of our bank and our history that will remain a special part of who we are because of the people we met and relationships we developed during an important period in our company’s growth. We look forward to continuing those relationships at our nearby Bloomington locations, and we promise to greet you with that same friendly smile that you have come to expect from us.
Thank you for entrusting us with your financial needs.
The Peoples State Bank